Privacy Policy

This comprehensive privacy policy outlines the practices, procedures, and safeguards employed by Bluewings (“Bluewings” or “we”) regarding your use of the software applications (“Applications”) for mobile devices. The Applications, namely Bluewings Parent and Bluewings Staff, are hosted on Google Play and the App Store. By using these Applications, you agree to the terms outlined in this privacy policy.

1. Privacy Point of Contact:

For any inquiries or concerns regarding privacy, you can contact us at:

Bluewings Email: amit@bluewings.in

2. Comprehensive Data Disclosure:

2.1 Types of Data Collected:

The Applications may collect a diverse range of data to provide optimal services:

  • User Provided Information: During the download and registration process, users provide information such as names, email addresses, contact details, student information, and payment details for fees.
  • Automatically Collected Information: The Applications may automatically collect data, including but not limited to the type of mobile device, mobile operating system, IP address, device identifiers, and usage information. This encompasses interaction with features, content within the Applications, and analytical data to enhance user experience.

2.2 Data Handling Procedures:

We prioritize the security and responsible handling of personal and sensitive user data:

  • Access to personal and sensitive information is restricted to authorized personnel and contractors who require the information for operational purposes.
  • Data transmission within the Applications is encrypted to safeguard user privacy during information transfer.
  • Regular security audits, assessments, and updates are conducted to identify and address potential vulnerabilities.
  • We maintain a transparent record of data processing activities to ensure compliance with privacy laws and regulations.

2.3 Data Retention and Deletion Policy:

We are committed to maintaining data for appropriate durations and facilitating user control:

  • User-provided data is retained for as long as the Application is in use and for a reasonable period thereafter.
  • Automatically collected information is retained for a reasonable time depending on the nature of the application, and aggregate data may be stored for analytical purposes.
  • Users have the right to request the deletion of their data, subject to legal and operational requirements. Deletion requests can be submitted to the Privacy Point of Contact mentioned in section 1.
  • Deleted data is securely and irreversibly removed from our systems to ensure user privacy.

3. Entity Reference:

Bluewings is the entity responsible for the development and provision of Bluewings Parent and Bluewings Staff Applications.

4. Existing User-Provided Information:

The Applications may obtain information during the registration process:

  • Information collected includes personal details, academic records, and contact information for parents, students, and staff.
  • The registration process is conducted through a secure web portal operated by educational institutes.
  • We implement multi-factor authentication during the registration process to enhance the security of user accounts.

5. Automatically Collected Information:

The Applications automatically collect certain information to improve functionality and user experience:

  • Data on app usage patterns is collected to enhance features, tailor content to user preferences, and improve overall application performance.
  • Analytical data is utilized for continuous enhancement and optimization of the Applications.
  • Users have the option to customize data collection preferences within the Application settings.

6. Data Disclosure:

User-provided and automatically collected information may be disclosed:

  • As required by law or legal processes.
  • To protect our rights, your safety, or the safety of others.
  • To investigate fraud or respond to government requests.
  • To trusted service providers working on our behalf, adhering to the rules outlined in this privacy statement.
  • Users can stop information collection by uninstalling the Application through standard uninstall processes available on mobile devices or application marketplaces.

7. Data Retention Policy:

The data retention policy is designed to balance functionality and user control:

  • User-provided data is retained for as long as the Application is in use, while automatically collected information is retained for a reasonable period, depending on the application’s nature.
  • Aggregate data may be stored for analytical purposes beyond this period.
  • Users have the right to access and rectify their data, and details on how to exercise these rights are outlined in the “User Rights” section of this policy.

8. Security:

We implement robust measures to safeguard user information:

  • Access controls, encryption, and authentication mechanisms are in place to restrict data access to authorized individuals.
  • Regular security training is provided to personnel handling user data to maintain a high level of data security awareness.
  • The Applications undergo regular security assessments, including penetration testing, to identify and address potential vulnerabilities.
  • We employ advanced threat detection and monitoring systems to promptly identify and mitigate security incidents.
  • In the event of a data breach, affected users will be notified promptly, and necessary steps will be taken to rectify the situation.

9. Changes:

This Privacy Policy may be updated to reflect evolving practices:

  • Users will be notified of changes through in-app notifications and by posting the revised policy on the Applications.
  • Continued use of the Applications constitutes approval of changes.
  • Users have the option to receive email notifications about significant changes to the Privacy Policy.

10. Consent:

By using the Applications, you express consent to the processing of your information as outlined in this Privacy Policy.

  • Users have the option to provide granular consent for specific data processing activities through the Application settings.
  • Withdrawal of consent can be initiated through the Privacy Settings within the Application.

11. User Rights:

  • Users have the right to access their personal data held by the Applications.
  • Access requests can be submitted to the Privacy Point of Contact mentioned in section 1.
  • Users have the right to rectify inaccurate or incomplete personal data.
  • The process for rectification requests is outlined in the “Data Correction” section of this policy.
  • Users have the right to request the erasure of their personal data in certain circumstances.
  • The process for data erasure requests is outlined in the “Data Deletion” section of this policy.

12. Contact Us:

For privacy-related inquiries, data deletion requests, user rights requests, or questions about our practices, please contact us at amit@bluewings.in.